5.0 / 5
5.0 out of 5 stars
overall rating
Parking:5.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Value:5.0 out of 5 stars.
Location:5.0 out of 5 stars.
Noise:5.0 out of 5 stars.
Posted On: 01/01/2018
Resident since October
I wanted to circle back and write a thank you to the Heronfield staff. I moved in mid October and have found my new apar...
I wanted to circle back and write a thank you to the Heronfield staff. I moved in mid October and have found my new apartment home to be quiet and safe. My application process was effortless. The few maintenance issues I have submitted have been responded to in a timely manner. The amenities area such as the pool and hot tub have been kept clean and inviting throughout my time here. The commons place with fireplace, TV, free coffee, drinks and goodies are always a treat. The staff is very friendly and goes out of their way to make sure the residents are comfortable.
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By: Theresa Estrada
Verified Resident
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Maintenance:5.0 out of 5 stars.
Posted On: 09/20/2017
Johnny On the Spot!
Yesterday I woke up to a bit of a puddle on my kitchen floor, at first I thought it might have been a rogue ice cube tha...
Yesterday I woke up to a bit of a puddle on my kitchen floor, at first I thought it might have been a rogue ice cube that had melted- but there was really more water than that. Under the sink was dry and I hadn't ran the dishwasher in over 24 hours. So I mopped it up with a towel and went to work. I had meant to, first thing in the morning, contact maintenance about it, but didn't actually remember until 2pm. I didn't figure they would respond until the following day as the request was put in so late (understandably). When I got home there was a note saying that they had sorted everything out and replaced my water heater! Was in total shock, and also horrified that my house was such a mess, but man, they were on it!
Thank you so much!!!
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By: Catherine Davis
Verified Resident
Source: Property Site
4.3 / 5
4.3 out of 5 stars
overall rating
Parking:4.0 out of 5 stars.
Amenities:5.0 out of 5 stars.
Maintenance:5.0 out of 5 stars.
Staff:5.0 out of 5 stars.
Value:4.0 out of 5 stars.
Noise:3.0 out of 5 stars.
Posted On: 05/10/2017
Move In Day
On move in date staff was wonderful and helpful with suggestions for a successful transaction. Any corrections needed we...
On move in date staff was wonderful and helpful with suggestions for a successful transaction. Any corrections needed were attended on the spot. Unpacking I did notice a large dog barking from the complex behind the nature habitat, I will make known to management of this if it becomes a nuisance.
I am excited to have a lovely and peaceful home life here at Heronfield Apartments.
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By: Pamela Oquist
Verified Resident
Source: Property Site